6. Be realistic and reasonable in your statements. Avoid exaggeration and sentences which begin with "You always ..."

7. Test all your assumptions verbally by asking if they are accurate. Avoid acting until this is done.

8. Recognize that each event can be seen from different points of view. Avoid assuming that other people see things like you do. (Perception)

9. Recognize that your family members and close friends are experts on you and your behaviour. Avoid the tendency to deny their observations about you - especially if you are not sure.

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10. Recognize that disagreement can be a meaningful form of communication. Avoid destructive arguments.

11. Be honest and open about your feelings and viewpoints. Bring up all significant problems even if you are afraid that doing so will disturb another person. Speak the truth in love. Avoid sullen silences.

12. Do not put down and/or manipulate the other person with tactics such as ridicule, interrupting, name-calling, changing the subject, blaming, bugging, sarcasm, criticism, pouting, guilt-inducing, etc. Avoid the one-upmanship game.

13. Be more concerned about how your communication affects others than about what you intended. Avoid getting bitter if you are misunderstood.